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CentrexIT Lenovo Human Presence Sensor Causes Computer to Lock After 30ish Seconds Regardless of GPO/Security Settings

KB00062687
Mike Hicks Work Instruction 1 min
PublishedMike Hicksv1.5
Published Oct 21, 2025Expires Jan 9, 2027

This article describes how to disable this Elliptic Labs’ AI Virtual Human Presence Sensor. To disable the sensor, boot the computer into the BIOS (on the model tested hit enter when the Lenovo Aura boot screen pops up)

In the BIOS settings go to “Security”

Then find “Intelligent Security”

Under “User Precense Sensing”, toggle the switch to off.

press f10 or “save and exit” to save the changes.


Not disabling this sensor could cause user frustration.


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Elliptic Labs’ AI Virtual Human Presence Sensor is used in the following computers as of October 2025: ThinkPad X1 Carbon Gen 13 Aura Edition ThinkPad X9 14” Aura Edition ThinkPad X9 15” Aura Edition

Section titled “Elliptic Labs’ AI Virtual Human Presence Sensor is used in the following computers as of October 2025: ThinkPad X1 Carbon Gen 13 Aura Edition ThinkPad X9 14” Aura Edition ThinkPad X9 15” Aura Edition”

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