Purpose:
Section titled “Purpose:”Tyler will be solely responsible for the creation of new users, if for some reason we need to do it because Tyler isn’t available you add the Google account from their G Suite admin center (in 1pass) set up the phone and mobile device and update the company shared address book
Scope:
Section titled “Scope:”Service Desk
Responsibility:
Section titled “Responsibility:”Service Desk
Completion Criteria:
Section titled “Completion Criteria:”Tyler will be responsible for creating and provisioning new users, creating the users in G Suite and assigning a 365 license
Records:
Section titled “Records:”NA
Steps:
Section titled “Steps:”- Enter instructions on how the task is completed – include video, screen shots, or text
- Repeat for each step (should be less than 10 steps – if more steps are required, determine is it should be a SOP)
Process References:
Section titled “Process References:”- Create a relationship back to related process. Note: Please add KB relationships to core process, process, SOPs or other WIs on the right.