Purpose:
Section titled “Purpose:”Our per-user billing model relys on actual human users that are not shared/service accounts. The cITLicensedUsers group is the source of truth per client for those users.
Scope:
Section titled “Scope:”Technology
Responsibility:
Section titled “Responsibility:”vITM,vCIO,Halo,CSOC
Completion Criteria:
Section titled “Completion Criteria:”cITLicensedUser group is created and reviewed
Records:
Section titled “Records:”cITLicensedUser group
Steps:
Section titled “Steps:”- Enter instructions on how the task is completed – include video, screen shots, or text
- Repeat for each step (should be less than 10 steps – if more steps are required, determine is it should be a SOP)
Process References:
Section titled “Process References:”- Create a relationship back to related process. Note: Please add KB relationships to core process, process, SOPs or other WIs on the right.