Summary:
Section titled “Summary:”Use this KB to grant file share permissions to all users with access to datacentrix1 file shares
Who is this KB written for?:
Section titled “Who is this KB written for?:”Service Desk
When should this KB be referenced?:
Section titled “When should this KB be referenced?:”When requested to grant file share access on datacentrix1
Scope:
Section titled “Scope:”-
Service Delivery
-
Customer Satisfaction
Responsibility:
Section titled “Responsibility:”-
Service Delivery
-
vITM
Completion Criteria:
Section titled “Completion Criteria:”- Approval from client POC or vITM
- Running permission changes on requested subfolder
Records:
Section titled “Records:”- ITSM Ticket/Request
Requirements:
Section titled “Requirements:”-
Access to ADVM-MGMT or VM you can use Putty on
-
1Password > Servers > All Linux Server Root Account
-
datacentrix1 IP
Steps:
Section titled “Steps:”- Run Putty on ADVM-MGMT or chosen VM
- Connect to datacentrix1
- Login with PWS credentials
- Navigate to the requested file directory, run the following commands
-
cd / -
EXAMPLE:
chmod -R 777 /data2/sane/file_processing/requested_subfolder -
Choose the subfolder right below file_processing to ensure all users get full access to any additional subfolders.
Troubleshooting:
Section titled “Troubleshooting:”- NA (contact vITM)