Purpose:
Section titled “Purpose:”Clone a Halo instance
Scope:
Section titled “Scope:”Halo administration
Responsibility:
Section titled “Responsibility:”Technology, Halo support, Halo development
Definitions:
Section titled “Definitions:”- Example
- Example
Procedure:
Section titled “Procedure:”- First activity (Plan or preparation)
-
Who performs it, and what do they do?
-
When do they do it?
-
Repeat as needed
-
Include references and links to supporting documentation
- Second Activity (Do)
-
Who performs it, and what do they do?
-
When do they do it?
-
Repeat as needed
-
Include references and links to supporting documentation
- Third Activity (Check)
-
Who performs it, and what do they do?
-
When do they do it?
-
Repeat as needed
-
Include references and links to supporting documentation
Effectiveness Criteria:
Section titled “Effectiveness Criteria:”- What measures are used to ensure the procedure is working or is complete?
- What records are required?
- Where are the records stored?
References:
Section titled “References:”- EXTERNAL only – i.e., industry best practices, CIS18, this is not for cIT internal references
Process References:
Section titled “Process References:”- Link to process map.
Note: Please add KB relationships to core process, process. SOPs or other WIs on the right.