To maintain security in clients networks

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Build, NOC

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Any one adding/removing circuits for client needs to update Umbrella to keep client computers protected.

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1. Cisco Umbrella - DNS-layer security

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1. First activity (Plan or preparation)

• Gather WAN IP Information for the circuit

• Gather site name

• Repeat as needed

• Get familiar with process for adding site: https://docs.umbrella.com/deployment-msp/docs/step-2-protect-your-customers-network

  -In Umbrella, navigate to Deployments > Core Identities > Networks and click Add

2. Second Activity (Do)

• Project Engineer adds the network to Umbrella

• In the MSP console, navigate to Customer Management and click View Dashboard. The Umbrella dashboard for that customer opens.

  -In the Add a New Network modal, give your new identity a meaningful Network Name. -Select an internet protocol. -Add the network’s IP address along with the subnet mask -Click Save

3. Third Activity (Check) -From the Dashboard click on Active Networks -Verify that newly added site becomes active (This can take several hours to udpate)

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1. What measures are used to ensure the procedure is working or is complete?
2. What records are required?
3. Where are the records stored?

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• EXTERNAL only – i.e., industry best practices, CIS18, this is not for cIT internal references

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1. Link to process map.

Note: Please add KB relationships to core process, process. SOPs or other WIs on the right.