You need to renew your MDM certificate yearly to continue to securely monitor your organization’s devices. When your MDM certificate is expiring, you will see a yellow icon that reads “Expiration Warning”. If the certificate has expired, the icon will be red and read “Certificate Expired.”

1. Log in to the JumpCloud Admin Portal: https://console.jumpcloud.com.

2. Go to DEVICE MANAGEMENT > MDM.

3. On the MDM home page, click renew under APNs Configuration for MDM.

4. In the Renew MDM Configuration page, click Download CSR under Download Your CSR, and then save the file.

5. Under Sign in to Apple Push Certificate Portal, click Go To Apple or log in to the Apple Push Certificates Portal: https://identity.apple.com/pushcert.

6. In Apple Business Manager (ABM) or Apple School Manager (ASM), select your certificate and click Renew. Important: To ensure that you are renewing the correct serial number, click the “i” icon to view the serial number you are renewing and compare it to your org’s serial number in your JumpCloud Admin Portal.

7. Click Choose File, select your CSR file (for example, download-mdm.csr), then click Open.

8. Click Upload to renew the push certificate.

1. On the Apple Confirmation page, click Download and save the new certificate (for example, MDM_JumpCloud_certificate.pem), and then click Save.

2. Enter your Apple ID. Note: This is the only place in the process where you can modify or add your company Apple ID.

3. In the JumpCloud Admin Portal, click Browse under Upload MDM Push Certificate to locate the Apple Push Certificate and click Open. You can also drag and drop the file.

4. Click complete renewal. A message on the MDM home tab indicates that your MDM configuration was renewed.

Ref: Manage Apple Devices with JumpCloud