Purpose: The purpose of this WI to to instruct the Service Desk on the proper way to report an absence or late start to reduce confusion for the team and to give the SD Manager an opportunity to assess resources for the shift prior to the start of the workday.
Section titled “Purpose: The purpose of this WI to to instruct the Service Desk on the proper way to report an absence or late start to reduce confusion for the team and to give the SD Manager an opportunity to assess resources for the shift prior to the start of the workday.”Same day notification of absence or late start
Section titled “Same day notification of absence or late start”1.If you will be calling out sick or late for the day, you must notify your manager as soon as possible, and before the start of the work day.
a. For further information please refer to the Employee Handbook sections 3-4 and 5-1.
b. All time off will need to be reported in Paylocity.
2.If you need to leave work during a shift you must notify and receive manager approval before departing/logging off.
a. This includes staff working on site, leaving the premises while clocked in
3.Team member will also need to send an email to “Service Desk All email list” and include the details of your absence, including how long you will be out and when you will return.
Advanced notification
Section titled “Advanced notification”1.Team member will follow the process outlined in the Employee Handbook and submit the request for time off providing a 2-week notice.
