Loading...
centrexIT
Knowledge Center

Johnson and Jennings General Contracting User Termination and Offboarding

KB00003797
Francisco Benitez Work Instruction 1 min
PublishedFrancisco Benitezv2.0
Published Oct 8, 2025Expires Jan 9, 2027

Please review and reference the user termination form

Section titled “Please review and reference the user termination form”
  • Login to the domain controller. JJ-DC1

  • Open Active Directory Users and Computers.

  • Locate the JGD Domain User OU and locate the account in question and disable it.

  • Open Powershell on DC

  • sync AD to 365 with the command: Start-ADSyncSyncCycle -PolicyType Delta

  • Login to portal.office.com

  • Double-check check the user has access disabled to his account.

  • Under Sign-out, click on Sign out of all sessions
  • If forward is checked, set this up to the email provided on the form.

  • You will not make any changes to the MS365 license.

  • Toggle global address visibility OFF in MS 365. If this does not work set the user attribute in AD. Set value to True.

  • If convert is checked, proceed to convert the user mailbox to a shared mailbox and provide access to the user provided on the form.

  • You will remove the assigned MS365 license.

  • Toggle global address visibility OFF in MS 365.

  • You will not make any changes to the MS365 license.

  • Toggle global address visibility OFF in MS 365

  • If it is requested to archive the user data, you will need remote access to the computer/laptop and you will copy all items under the desktop, my documents and downloads to :

  • \\jjdc02\Archive Data

  • Make sure you create a folder with the name of the user being terminated.

  • If this box is checked you will sign the user out of all Office 365 sessions in MS365.

  • If you have converted to shared please proceed to remove all licenses assigned to the user.

  • Schedule pick up if requested.