Standard Make & Model: Lenovo (model N/A)

Alternate Make & Model: Dell (model N/A)

Default naming schema: MAIA-(SN)

Domain: Azure/Entra

Immy.bot Configuration: Configured, Ready to Deploy to skip Out-Of-Box-Experience+Software and localuser configuration. Ref: KB00038353

NOTE: If a user has an Exchange Online license, we will not be able to Azure join them on their new laptop. They will need a Business premium license that offers device management features.

• Device join to MAIA’s Entra Tenant

• The device has been renamed MAIA-SerialNumber

• The user is signed in with user M365 Credentials

• User’s Office apps, Outlook, Teams, and OneDrive are signed in

• OneDrive Backup is enabled for Desktop, Documents, and Pictures

• Umbrella module configured with OrgInfo.json

• Default Apps Set: Mail: Outlook, Browser: Chrome:, PDF: Adobe Reader

• Apps and Utilities loaded onto the device: per client WI

• N-Able Windows Agent Take Control Tested

• Device and drivers have been updated (Windows Update, Lenovo Vantage/System Update)

• Perform Mic and Camera check with a Teams test call

• Perform quality checks against the manager’s request and the provisioning Work instruction

• N-Central Agent link: https://ncentral.centrexit.com/downloadAgentOrProbeSoftwareDownloadAction.action?customerId=494&softwareId=101&ncentralTabId=1649192638539

• Cisco Secure Umbrella

• Microsoft Office 365 Apps for Business - portal.office.com

• Microsoft Teams - https://www.microsoft.com/en-us/microsoft-teams/download-app

• Google Chrome - https://www.google.com/chrome/

• Set EDGE as default browser

• Uninstall any Acrobat Reader

• Install Acrobat Pro if specified

• Create “localuser” account with the credentials in 1Password.

• Decline Windows 11 Upgrades

• Add user to the system via Azure Active Directory

• Windows Settings>Search “Work and School”> Sign into a work account

• Click “Connect”

• Select “Join this device to “Azure Active Directory”

 

• Sign in with the user’s credentials.

• Agree to join the organization

• Navigate to the start menu and select Switch user

• Sign in with the user Microsoft 365 e-mail and password

• The user will likely be required to set up a pin, face ID, or fingerprint.

• Users can forgo biometrics but must have a pin. usually 6 digits.

• Setup the user profile

• Sign in to Outlook, pin it to the taskbar

• When presented with this screen, uncheck the box that “Allows this organization to manage my device” as it tends to cause authentication issues with TPM.

• Set up Teams, perform a test call to ensure the camera and mic work and that no network authentication message pops up during the user’s first meeting.

• Setup OneDrive from taskbar shortcut

• OneDrive Backup is enabled for Desktop, Documents, and Pictures

• Set App defaults within Settings

• Uninstall bloatware

• Clean up the taskbar and Start menu bloat

• Remove Widgets, CoPilot, Shrink the Search menu

• Pinned apps: File Explorer, Google Chrome, Outlook, Teams

• Set system sleep times 15-30-30-1Hr.

• Run All Lenovo Vantage updates

• All Windows updates/patches

• Ship the device using the MAIA FedEx account info included in the PC Provisioning request. Radu generally wants $1000 Insurance, FedEx Home Delivery, and a Direct Signature Required.

• Radu will provide the shipping address for the user

• Confirm tracking in the Provisioning ticket and with Radu directly in the public channel