Review the submitted User Offboarding Form to complete the following steps:
Section titled “Review the submitted User Offboarding Form to complete the following steps:”Active Directory
Section titled “Active Directory”-
Login to the domain controller (DC04/DC05)
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In Active Directory, locate the account and disable access at the specified time
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Reset the user’s password
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Remove the user from all groups
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Remove the user from the GAL in Active Directory
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Attribute Editor>MSExchangeHideFromAddressBook
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Enable: TRUE
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Search for Powershell, Right click and open as Administrator
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Run Start-ADSyncSyncCycle -PolicyType Delta to ensure that 365 is up to date with the user’s new attributes
365 Admin Center
Section titled “365 Admin Center”-
Locate the user
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Block Sign-in and Reset the Password
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In the Mail tab, click “Manage global address list visibility”
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uncheck the “Show in my organization address lists”
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Save changes.
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Remove user from all 365 distribution lists, confirm that you have removed them from BULLPHISH M365.
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Exchange Admin Center
Section titled “Exchange Admin Center” -
Go to the admin center Exchange>Mailboxes
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Select the user
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Navigate to “mailbox Settings”
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“Convert to Shared Mailbox”
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Refresh to confirm that the mailbox is now a “Shared Mailbox” and NOT a “User Mailbox”
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Add Full Delegation and Send-As Delegation for any users who should have access to the shared mailbox.
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Set Auto-Reply:
“USERS FULL NAME” is no longer with GPW, LLP. If you require assistance, please call our office at 619-282-7366.”
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Return to the 365 Exchange Admin Center and REMOVE the user’s licenses ONLY after the mailbox has been converted to a shared mailbox
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Message DQ to remove any extra liceses sitting in the Office Portal.
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Navigate to the Adobe Admin portal (Credentials in PWState>GPW>Websites)
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Inform vITM if we need to remove the license attached to the user.
Hardware
Section titled “Hardware”-
Note the hardware hostname, this should be the devie we remove from PDFLYER in the next step
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Schedule a pick-up or remote appointment if we need to reprovision the computer/laptop.
PDFLyer
Section titled “PDFLyer”-
Navigate to GPW DC02
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Open File Explorer
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navigate to \gpwapps\c$\CCH ProSystem fx Scan\Permkey\PDFLyerLicense.exe
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Remove the license from a device associated the user’s reported endpoint in N-central.
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Update the VITM with current PDFLyer license count
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Login to the Mitel account with the credentials in PWState
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Disable the user’s account.