Reference guide for WP PBAs, including: descriptions, POCs, access info, & Owners able to authorize/grant access or additional licenses.

• Onboarding and New Computer Requests authorize application installs. If a license is not available or per WI, contact designated Owner.

• Unauthorized Software Requests: Require Primary Client POC Approval (Reference KB00001867)

• Zoom paid accounts

• WebEx hosting accounts

• Go to Meeting paid accounts

Adobe

• Owner(s): Vania DeFrates (vaniad@westernpump.com), Michael Mizicko (mikem@westernpump.com)

• Vendor Support: Adobe

• 1Password:

• Websites > Adobe Admin Console

• KBs:

• KB00001913

Autocad

• Owner(s): Michael Mizicko (mikem@westernpump.com)

• Notes: Licensing is currently handled by WP internally

Bluebeam

• Description: a PDF markup and editing software designed specifically for the AEC industry that allows for greater collaboration and efficiency

• Owner(s): Mike Mizicko (Mikem@westernpump.com) Mike is the Adming for BlueBeam Lori Duncan (lorid@westernpump.com)

• Vendor Support: partners@bluebeam.com

• 1Password:

• Websites > Software\Apps > Bluebeam

• KBs:

• KB00001907

• Notes: License key is saved on 1Password

Building Connected

• Owner(s): Michael Mizicko (mikem@westernpump.com)

• Notes: Licensing is currently handled by WP internally

Gearmage

• Description: Electronic Document creation app integrated with an M365 mailbox

• Owner(s): Vania DeFrates (vaniad@westernpump.com), Michael Mizicko (mikem@westernpump.com)

• Vendor Support: N/A

• Website: N/A

• 1Password:

• Domain\Service Accounts > Gearmage (multiple mailboxes)

• KBs:

• KB00001967 [retired]

Jonas Cloud Accounts

• Description: Account specific to logging into Jonas Cloud. Owners listed below can coordinate access for the employee

• Owner(s): Vania DeFrates (vaniad@westernpump.com) Michael Mizicko (mikem@westernpump.com)

Jonas E-Mobile

• Description: Web-based app for WP techs to access while working remote

• Owner(s): Vania DeFrates (vaniad@westernpump.com) Michael Mizicko (mikem@westernpump.com)

• Vendor Support: Jonas

• 1Password:

• Websites > Jonas E-Mobile Admin

• Websites > Jonas Software Portal

• Notes: WP handles granting access to the web-portal internally

OnBase

• Description: Assistive software for Jonas, giving server, and database support for generating various products and documents autonomously to speed up business processes.

• Owner(s): Requordit (Vendor)

• Vendor Support: support@requordit.com

• 1Password: N/A

• KBs:

• KB00001901

• Notes: OnBase services are automatically generated when a Jonas user is working within WP’s domain.

Pro-Core

• Owner(s): Renee Deguzman (rdeguzman@westernpump.com) Norma Soto (NSoto@westernpump.com)

• Notes: WP handles any Pro-Core software requests internally.

• Windows Remote Desktop (for Jonas Cloud)

• Description: Remote Desktop app required by Jonas to access their Cloud.

• Owner(s): Vania DeFrates (vaniad@westernpump.com) Michael Mizicko (mikem@westernpump.com)

• Vendor Support: Jonas

• 1Password: N/A

• KBs:

• KB00002219

• Notes: If Jonas Cloud is selected during Onboarding or New Computer Requests, ensure KB above is followed.

Salesforce

• Owner(s): Ryan Shadburn (ryans@westernpump.com)

• Notes: WP handles any Salesforce requests internally.

Signitic

• Owner(s):Brian Ricci for WP and Carl Keyes for DWP

• Notes: This app provides automatic signature for users, reference CMDB > Software > Signitic