WI for restoring data in GPW’s environment

• Service Delivery

• vITM

• When requested to restore data from backup

1. Log onto GPW-UPD01 from ScreenConnect
2. Login with the credentials shown below:

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3. Launch Veeam Backup and Replication from the desktop. The credentials will auto-populate, so all that needs to be done is to click Connect

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4. Click on Restore -> VMware vSphere

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5. Click on Restore from backup

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6. Select Guest files restore

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7. Select Microsoft Windows

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8. Expand GPW-BackupCopy and highlight the server you need the file restored from

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9. Click Next
10. Select the correct day you need the file/folder from and click Next
11. Once that’s loaded, click on Browse

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12. Wait for the screen below to come up; it will begin to start the restore session

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13. You should be able to see the progress from here:

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14. Once finished mounting, you will see this screen (please note that there might be more drives depending on what the server has)

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15. Expand the drive and locate the file you need to restore
16. Right-click and select Copy to

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17. Put in the path you would like to restore to. This is going to be the temporary location for the file/folder restoring onto GPW-UPD01. Please make sure there’s enough space
18. *The reason for not putting it directly on the server is to avoid overwriting

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19. Once the restore has been completed, please move this restore into the original location. Do not overwrite. If needed to, create a folder called restore
20. Let the end user handle that last part and have them confirm before closing ticket