Follow these steps to add email distribution groups in Microsoft 365 for a client.

1. Portal.Office.Com – Open a private browsing session on your computer and navigate to portal.office.com. You can also open a browser on the client’s domain controller to access portal.offfice.com, if they use one.
2. 1Password – Access 1Password and navigate to the client’s folder.  Click on “Websites” to bring up the client’s website account information and copy the credentials for “Office 365 Admin.”
3. Admin Portal – Log into M365 Admin center with the Admin credentials you copied from 1Password.
4. Select Admin Icon – Select the “A/gear” admin icon located on the left-hand side of the screen.

5. Access Exchange – Scroll down to the bottom of the left-hand side of the screen and select the “Exchange” Admin center.

6. Access the “Groups” tab – In the Exchange Admin center, click on “Recipients” and select “Groups” from the drop-down menu.

7. Select Distribution list – Select the “Distribution list” tab on the top of the screen.

8. Add a Group – Select “Add a group.” You will then choose what kind of group you would like to add.

9. Select “Distribution” and click next – Select “Distribution” for the type of group you would like to add.

10. Set up the Distribution list details. – Give the Distribution list a name and brief description.

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11. Add an Owner. Select from the list of users (go for our Admin account as the owner if possible. If not, the client’s POC)

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12.Add members based on the request submitted

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13.Settings – Add the Distribution lists with email address.

a. For Joining the Group: Select “Closed: only group owners can add members”.

b. For Leaving the Group: Select “Closed: only group owners can remove members”.

14. Review & Create Group – Check and verify your settings, then select “Create Group” on the bottom.