Perform the following steps when off boarding an employee at Adstra:

1. Disable Active Directory account
2. Move user account to Disabled ALC Users
3. Remove user from all Microsoft 365 distribution lists
4. Set the following attributes in ADSI for the users account
5. msExchHideFromAddressLists - TRUE
6. mailNickname - enter firstname.lastname
7. Sync changes to Microsoft 365
8. Verify mailbox is hidden from address list
9. Convert mailbox to shared mailbox
10. Hide the mailbox from the GAB. If this is a Belardi Wong user, please check on Adstra’s M365 and see if you see the person in Contact. Hide the contact in Adstra’s address book as well
11. Setup email forwarding based on termination request
12. Give access to mailbox based on termination request
13. Remove O365 License(s)
14. Change users voicemail password
15. Adstra: Submit request to Mitel to reset VM PIN, remove user, and have number repurposed
16. Belardi Wong: Submit request to Converge One to reset VM PIN, remove user, and have number repurposed.
17. Establish call forwarding based on termination request
18. PBAs
19. Cognos: Send an email to Andrew Derosa at andrew.derosa@adstradata.com to verify need for license recovery
20. Equipment return
21. Check warranty status of the device via N-Central
22. Devices with warranty life: cIT coordinates return to Poway for re-provisioning.
23. Out of warranty: Add Nerissa Karim (nerissa.karim@adstradata.com) to the ticket and request coordinating the return of the device to Princeton