1. Remote into GPWAPPS2, open CCH Software Delivery Manager. LOGIN AS CTAC
UN: 250596
PW: See the entry titled CCH ProSystem FX for the pw in pwstate
If prompted with the MFA step, use the option ending in 32 and view the code in PulseSMS.
***IF PASSWORD IS RESET, PLEASE UPDATE VITM SO HE CAN UPDATE IN PWDSTATE AND EMAIL HOLLY ELLIS THE NEW PASSWORD. Hollye@gpw.cpa
2. Within Software Delivery Manager select the “Tax” Product then “Start Download” found on the lower right. NOTE: If there are more than one “Tax” product with a released update, be sure to install them all. Once it is done downloading, select the “View downloaded file in windows” option to the right.
3. Right click the downloaded file and run-as an admin and select unzip. The next few steps, select the options as shown in the screenshots. They will be the default options.
!!!If you see this message!!!:
Login to the Connection Broker GPWRDSCB1 and block all connections to the host servers. To do that open Server Manager – Remote Desktop Services – Collections – Host Servers. Right click GPWRDSSH3 thru SH9 and select the “do not allow new connections…” button then select OK. Next make sure all users are logged off. You will need to connect to GPWRDSSH5 server in order to log off users from that host. From server manager, look at Connections, find any user other than yourself and right click and log off. All users from the RDS servers must be logged off to continue to next step. You should send them a message (right click user, send message) and ask they save their work and log off. Give them a few minutes, if they do not log off themselves, then force them out. They should know to be off the server if this was scheduled maintenance. Once all users are signed out the install will proceed automatically.
It’s possible to delay install or set a specific time as shown in the prior screenshot.
See article for more information: https://support.cch.com/kb/solution/000036427/sw43683?q=WKArticleType__kav&language=en_US#Install
The following steps (4-10) must be completed on all sessions hosts including GPWRDSSH3, GPWRDSSH4, GPWRDSSH5, GPWRDSSH8, and GPWRDSSH9:
4. Open file explorer and browse to the E: drive. If it’s not present map it manually.
a. File explorer - This PC - Computer - Map Network Drive
b. Drive= E Folder= \\gpwapps2\E$
5. Launch command prompt as an admin and enter “change user /install”.
6. Browse to and execute \\gpwapps2\Wfx32\wssetup.exe. Right-click and run as admin. (Must browse to install file via the mapped drive)
7. Choose Setup workstation to run programs from local drive.
8. Identify the local drive to install on. Enter C
9. On the next page, uncheck “Setup shortcut folder” or it will error out. After this, click OK, followed by Setup.
You will see the timestamps on the shortcuts update and can verify they’re correct when they point locally.
10. Go back to the command prompt and run “change user /execute”. After this, the Session host is now updated. Be sure to go back and allow sign-ins for the servers you blocked earlier.
11.Perform a database rebuild, please go to KB. KB00001151