To reset your voicemail pin, perform the following steps:
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Select Webex Calling
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In the top right corner, click the dropdown arrow on the circle with your initials & select account settings
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Select Change Voicemail PIN
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You will receive a notification that your passcode has been reset and a temporary passcode will be sent to you.
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In the email, it will contain a Login ID, Voice Portal Access Number, & Voice Portal Passcode. The only item you need is the passcode.
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From your soft phone, launch voicemail and enter your temporary passcode.
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You will be required to change the temporary passcode immediately.