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March and Ash — POC & Necessary Info Breakdown

KB00002882
Shawn Lindell Reference 1 min
PublishedShawn Lindellv1.0
Published Sep 29, 2025Expires Jan 9, 2027

March & Ash:

  • Industry: Dispensary, 7 locations around San Diego

  • San Diego - Mission Valley (main)

  • Chula Vista H

  • Fairmont

  • Imperial

  • Imperial Beach

  • Telegraph Canyon

  • Vista

  • Priority systems: (An outage in any of the below systems will cause a major impact to daily production)

  • Blaze (POS) (Outages = P1)

  • For detailed info please see KB:

  • Internet Service (Outages =P1)

  • For detailed info Please see KB:

  • Internet Service (Lagging/Spotty/Drops = P2)

  • For detailed info please see KB:

  • Printing (Outages = P2)

  • For detailed info please see KB:

  • Business Details:

  • Main POC:

  • Will Amador

  • Will is our main POC should we need to get any quotes approved, make any changes to network and/or systems, and anything related to March & Ash that is not needing an immediate answer for a site.

  • Site POC:

  • Candice Finn

  • Candice will be the main POC when it comes to any issues that happen at any of the 7 locations that need immediate assistance or questions about the sites answered. She can be contacted via email at candice@marchandash.com or via phone at (773)266-8485.

  • POS: Blaze is the POS system. End users access this system through the small ipads they have in their main shop areas. Most of these are sitting on the counters of their main dispensary area.

  • If Blaze is down this is considered a Major outage and causing March & Ash to lose money. Any outage in this system needs to be considered a Priority 1.