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centrexIT
Knowledge Center

Adstra / Belardi Wong MFT User Password Reset

KB00001380
Christopher Morris Reference Expired 1 min
ExpiredCory Waltonv0.0
  • Login to https://www.adstramft.com/ from any browser.

  • Creds are in PWstate —> Website —> MFT Admin

  • Click on Adstramft —> Users.

  • Once in the Users section, you will need to select the collection where the user resides. (Please Specify with the request which directory/collection the user will need access to).

  • If the user does not specific which collection the user account is in, check “datecentrex”, as this seems to have 90% of the user accounts.

  • Select one of the users in the collection and search for the user needing the password reset.

  • Select the user you’re resetting the password for, and click Edit.

  • Type in the one time password for the account, check “User must reset password at next login”, then click Save.

  • This will email the user their one time password.

  • For any additional questions, or escalations, please add Everett Henson as assisting (Everett.Henson@adstradata.com) & confirm Everett gets the update to ensure he’s on it.

  • Add Adstra vITM as Watcher